— What I deliver

The detail that wins contracts

Every tender is prepared with the rigour and precision that three decades in the industry demands. My bespoke digital systems extend well beyond pricing, delivering practical data that continues adding value throughout your project lifecycle.

— How it works

A straightforward process

From tender enquiry to submission, every step is handled with efficiency and clear communication.

Trading Terms and ConditionsMarc Fletcher — Freelance Quantity Surveyor1. About these termsThese are the standard trading terms of Marc Fletcher, a freelance specialist quantity surveyor working in UK residential housebuilding. They apply whenever I provide services to you, and form part of our contract together with the quotation for the work. Where the quotation says something different, the quotation takes priority. In these terms, "I", "me" and "my" mean Marc Fletcher; "you" and "your" mean the client placing the order.2. Validity of quotationsA quotation is valid for 30 days from its date. After that, I may need to revise it before accepting the work.3. What's includedThe work I will carry out is set out in the quotation. Anything not listed is not included — for example, site visits, attending meetings, or pricing scope beyond what's described.4. Accuracy and your review of the quotationBefore submitting your tender, please satisfy yourself with the entire content of my quotation and ask me about anything you're unsure of. Errors and omissions excepted. Measurements are taken either from on-site survey (by digital or physical methods) or from the drawings and information supplied to me. The work is carried out independently, in good faith, and to the accuracy tolerances reasonably achievable in the circumstances. All quantities, qualifications and rates should be used with full understanding of their intent and the implications of relying on them.5. Changes to the workIf you ask me to do work outside what's quoted — additional house types, revised drawings, re-pricing after design changes — I'll let you know the cost before starting. Additional work is charged at the hourly rate stated in the quotation, or by a separately agreed fixed sum.6. How the work is doneI carry out the work personally. If a specific piece of work would benefit from a specialist sub-contractor, I will tell you in advance and obtain your agreement before involving them. I aim to complete the work within the timescale stated in the quotation, but that timescale is an honest estimate based on the information available and is not a guaranteed deadline.7. Fees and VATFees are stated in the quotation and are exclusive of VAT. Where VAT applies, it will be added to invoices at the prevailing rate.8. PaymentInvoices are payable within 7 days of the invoice date.9. Disputed invoicesIf you dispute any part of an invoice, please tell me in writing within 7 days of receiving it, explaining what you dispute and why. The undisputed balance should still be paid within the normal 7-day period.10. Late paymentIf an invoice isn't paid within 7 days, the Late Payment of Commercial Debts (Interest) Act 1998 applies. That means statutory interest at 8% above the Bank of England base rate, a fixed compensation sum per invoice, and reasonable costs of recovering the debt.11. Construction Industry Scheme (CIS)My services are out of scope for CIS. No CIS deduction should be made from my invoices.12. ConfidentialityTender packages, drawings, pricing information and other commercial information that we share with each other are treated as confidential. Neither of us will disclose the other's confidential information to a third party, or use it for any purpose other than carrying out or using the work. This doesn't apply to information that is already public, or becomes public other than through a breach of these terms.13. Use of my workThe pricing schedules, measurements and other deliverables I provide are for your use on the specific tender or project quoted for. They are not to be shared with third parties or reused on other projects without my agreement. I retain copyright and all other intellectual property rights in my work.14. WarrantyI will carry out the work with reasonable care and skill. I don't warrant that my work is free from errors or omissions, complete, or fit for any particular purpose beyond the use described in the quotation. To the extent permitted by law, all other warranties, conditions and terms — whether express or implied by statute, common law or otherwise — are excluded.15. LiabilityMy total liability for any claim relating to the work is limited to the fee paid for that work. I accept no liability for loss arising from the accuracy or extent of the works described in my quotation, nor for indirect or consequential losses such as lost profit, lost contracts, or delay costs. Nothing in these terms excludes or limits liability that cannot be excluded by law — for example, for death or personal injury caused by negligence, or for fraud.16. No guarantee of outcomeI make no guarantee that work tendered using my pricing will be won.17. Third-party claimsYou will indemnify me against any claim brought by a third party arising out of your use of my work — for example, claims by your main contractor or by your client about the tender you submitted on the basis of my pricing.18. Engagement as an independent contractorI work with you as an independent freelance contractor, not as your employee. During the work and for 12 months after it ends, you will not offer to employ me, or seek to engage me on a basis that would change that independent status, without my written agreement.19. CancellationEither of us may cancel the work in writing at any time. If the work is cancelled after it has started, I'll invoice for time spent and any expenses incurred up to the point of cancellation. Where a non-refundable deposit has been agreed, it remains non-refundable.20. Things beyond reasonable controlNeither of us is responsible for failure or delay caused by something genuinely beyond our reasonable control — for example, serious illness, severe weather, fire, power or communications failure, war, civil unrest, pandemic or government action. If something like that happens, I will tell you as soon as I can and we will agree how to handle it. If the disruption continues for more than 30 days, either of us may cancel the work, in which case clause 19 applies.21. NoticesAny formal notice under these terms should be sent by email to the address on the quotation or invoice. A notice is treated as received on the working day it is sent, or on the next working day if sent outside working hours.22. Governing lawThese terms are governed by the laws of England and Wales, and any dispute will be dealt with in the courts of England and Wales.

Privacy PolicyMarc Fletcher — Freelance Quantity SurveyorLast updated: 15 May 2026This policy explains what personal information I collect about you, how I use it, and what rights you have over it. In this policy, "I", "me" and "my" mean Marc Fletcher, sole trader; "you" and "your" mean the person whose information is being described.1. Who I am and how to contact meMarc Fletcher, freelance quantity surveyor, based in Somerset, UK.Website: marcfletcher.co.ukTo contact me, please use the contact form on the website.I am the data controller responsible for the personal information described in this policy.2. What information I collectI collect:• Your name, business name, email address, phone number, and the content of any message when you contact me — through the form on my website, by email, or by phone.• Information you share with me as part of our work together — for example, the names and contact details of people referenced in tender documents and drawings.I do not collect special category data (such as health, ethnicity, religion or political views), and I do not buy personal data from third parties.3. How I collect itMost of the information I hold comes directly from you — through the contact form, through email or phone correspondence, or through documents you send me when we're working on a tender. I may also look at publicly available business information — for example, a company website, a Companies House listing, or a professional profile — to understand the work I'm being asked to price.4. Why I use your informationI use your information to:• Respond to your enquiry and prepare a quotation• Carry out the work we've agreed• Send invoices and manage payment• Keep business records for accounting and tax• Comply with my legal obligationsThe legal grounds I rely on are:• Performance of a contract — for the things I need to do to deliver the work and get paid for it.• Legitimate interests — for responding to enquiries before any contract is in place, and for keeping basic records of business contacts.• Legal obligation — for records I'm required to keep, for example for HMRC.5. Who I share it withI do not sell your information to anyone. I share it only with:• The cloud services I use to run the business — for example, my email provider, file storage (Google Drive), and the tools I use to manage tenders. These providers process data on my behalf under contracts that require them to keep it secure.• My accountant, where needed to prepare accounts and tax returns.• HMRC or other regulators, where I am legally required to do so.I do not share your information with advertising networks or for marketing purposes.6. How long I keep it• Active client information — kept for the duration of our working relationship.• Quotations and tender pricing files — kept for 6 years after the job is concluded, in line with limitation periods for contract claims and HMRC's record-keeping rules.• Speculative enquiries that don't lead to work — kept for up to 12 months, then deleted.• Accounting records — kept for at least 6 years as required by HMRC.7. Where it's storedI store information on secure cloud services (including those provided by Google) and on devices that are protected by biometric and password security. Some providers may store data outside the UK, but only in countries that the UK regulator considers to have adequate data protection rules, or under safeguards approved for international transfers.8. Your data protection rightsYou have the right to:• Ask for a copy of the personal information I hold about you• Ask me to correct anything that's wrong or incomplete• Ask me to delete your information, where there's no good reason for me to keep it• Ask me to restrict how I use your information• Object to my use of your information, in certain circumstances• Ask me to transfer your information to another organisation, in certain circumstancesTo exercise any of these rights, please submit a request through the contact form at marcfletcher.co.uk. I will respond within one month. There is no fee unless your request is unfounded or excessive, in which case I will explain why before charging anything.9. MarketingI do not run a marketing list and I will not send you marketing emails without your specific agreement.10. Cookies and analyticsMy website uses Fathom Analytics to understand how the site is being used. Fathom is a privacy-focused analytics service: it doesn't use cookies, doesn't store IP addresses, and doesn't build profiles of individual visitors. My site does not use cookies for advertising or behavioural tracking. Some functional cookies may be set by my website host so that the site works properly. You can set your browser to refuse cookies, though this may affect how some parts of the site work.11. Other websitesMy website may link to other sites. This policy only covers my own site; if you follow a link, please read the other site's own privacy notice.12. Changes to this policyI review this policy from time to time and will update it when needed. The current version date is shown at the top of the document.13. ComplaintsIf you're unhappy with how I've handled your personal information, please get in touch through the contact form on my website so I can try to put things right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator for data protection: ico.org.uk, 0303 123 1113.